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Our Offices are closed from December 23rd till January 2nd. Any orders placed between will be dispatched on January 2nd

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Hot Tub Error Codes

If you would like free help or advise with your hot tub or swim spa please call us on 0115 944 2211!

Balboa Error Codes

  • pd: Power supply on battery
  • OH: Sensors reading 112-118F
  • OHH: Overheat. One sensor has detected 118º. Spa has shut down.
  • OHS: Overheat.. One sensor has detected 110º. Spa has shut down.
  • Flo: flow/pressure switch error
  • Cool: Water temp 20 degrees below set point
  • ICE: Potential freeze condition
  • Sn1: Hi-limit sensor failure
  • Sn3: Temp sensor malfunction
  • Sna: Sensor A fail
  • Snb: Sensor B fail
  • SnS: Sensors out of balance. If alternating with temp, may be temporary condition.
  • HFL: Substantial difference between temp sensors detected. Could indicate a flow problem
  • LF: Persistent low flow problems. (Displays on the 5th occurrence of “HFL” message with 24 hours). Heater is shut down, but other spa functions run normally.
  • dr: Inadequate flow in heater.
  • dry: Inadequate flow in heater. (Displays on third occurrence of “dr” message)
  • Pr: When spa is first actuated, it will go into Priming Mode
  • : Unknown water temp.
  • Std: Spa operating in Standard Mode.
  • Ecn: Spa operating in Economy Mode.
  • SE: Spa operating in Standard-in-Economy Mode.
  • ILOC: Interlock failure – possible pump/ozone spike

Gecko

  • AOH: Temp in Equipment compartment to high
  • FLO: Pressure switch failure, switch open
  • FLC: Pressure switch failure, switch closed
  • FrE: Possible freeze condition
  • Flashing Display
  • 3 Flashing Dots
  • 3 Flashing Dots & LED
  • HL: Sensor measuring 119F
  • Prr: Temp sensor failure
  • Prh: Hi-limit sensor failure

 

 

Gecko SP Codes (Spa Packs)

  • SP-HR: hardware error
  • SP-BR: breaker setting to low
  • SP-IN: Input voltage low
  • SP-F1,F2 or F3: Fuse 1,2 or blown
  • SP-OT: Temp inside skirt high
  • SP-OH: Water temp over 112F

 

 

Gecko RH Codes (Heater)

  • RH-HR: Heater Hardware error
  • RH-NH: Heat attempted & failed
  • RH-NF: No flow in heater
  • RH-NC: Comm error to Pack
  • RH-HL: Heater Hi Limit

 

 

Gecko Accessory Codes

  • P1, P2 or P3-ER: Pump 1,2 or 3 failure
  • CP-ER: Circ pump failure
  • BL-ER: Blower failure
  • O3-Er: Ozone error
  • A1/A2-ER: Aux. system error
  • FN-ER: Fan failure
  • FB-ER: Fiber optic failure
  • SC-ER: System learning failure
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