Hot Tub Repairs & Services

Hot Tub Repairs & Services FAQs

• What hot tub repair services do you offer?

  At Wizard Hot Tubs, we provide a full range of hot tub repairs and servicing across the UK, including:

  • Leak detection & repair – Fixing water leaks from jets, pumps, and pipework.
  • Pump & heater replacements – Ensuring efficient water circulation and heating.
  • Control system diagnostics – Repairing or replacing faulty PCBs and control panels.
  • Electrical & sensor repairs – Resolving power issues and error codes.
  • Pipe & plumbing repairs – Clearing blockages and replacing damaged parts.
  • Regular servicing – Ensuring your hot tub stays in peak condition.
• How do I know if my hot tub needs servicing?

  Signs your hot tub needs a professional service include:

  • Water not heating properly – Could indicate a heater or circulation issue.
  • Jets not working – May be due to a pump or blockage problem.
  • Error codes on the control panel – Indicates an issue with sensors or the control system.
  • Water leaks – Often caused by worn-out seals or cracked pipes.
  • Cloudy or foamy water – A sign of poor filtration or chemical imbalance.
• How often should my hot tub be serviced?

  For optimal performance and longevity, we recommend:

  • Quarterly (Every 3 Months): Deep clean, filter check, and water balance adjustment.
  • Annually: A full hot tub service including pump, heater, and jet inspections.
• What areas do you cover for hot tub repairs?

  We offer UK-wide hot tub repairs, covering mainland locations with competitive call-out rates. Contact us for availability in your area.

• Can you repair all hot tub brands?

  Yes! Our technicians can diagnose and repair most hot tub brands, including:

  • Northstar Hot Tubs USA
  • Balboa & Gecko Systems
  • Urban Cedar, RotoSpa, and Cove Spas
  • And many more!
• Why has my hot tub stopped heating?

  Common reasons your hot tub isn’t heating properly include:

  • Faulty heater element – May need replacing.
  • Low water flow – Check for a clogged filter or airlock.
  • Broken circulation pump – Prevents water from reaching the heater.
  • Control system failure – The PCB may not be sending power to the heater.
• My hot tub jets are weak – what’s wrong?

  If your jets have low pressure or aren’t working, it may be due to:

  • A dirty or clogged filter – Reduces water flow.
  • A failing pump – Not providing enough power.
  • Airlocks in the system – Can restrict jet performance.
  • Closed or partially blocked jets – Need checking and cleaning.
• Can I book a regular hot tub service?

  Yes! We offer scheduled servicing to keep your hot tub running smoothly all year round. A full service includes cleaning, system checks, and part replacements where needed.

• Do you supply replacement parts for DIY repairs?

  Yes, if you prefer to replace parts yourself, we stock a full range of hot tub parts and spares, including:

  • Pumps
  • Heaters
  • Jets
  • Filters
• Where can I book a hot tub repair or service?

  You can book a repair or service directly through our Hot Tub Repairs & Services page.